Relational Nutrients

Welcome! I hope you will find benefit from using the relational nutrients in your conversations. Save to your smartphone or download and print for easy reference.
– Dr. John Townsend
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QUADRANT 1

BE PRESENT

 

ACCEPTANCE

Connect without judgment.

ATTUNEMENT

Respond to what another is experiencing. Get “in their well.”

VALIDATION

Convey that person’s experience is significant and not to be dismissed.

IDENTIFICATION

Share your similar story.

CONTAINMENT

Allow the other to vent while staying warm without reacting.

COMFORT

Provide support for someone’s loss.

QUADRANT 2

CONVEY THE GOOD

 

AFFIRMATION

Draw attention to the good.

ENCOURAGEMENT

Convey that you believe in someone’s ability to do the difficult.

RESPECT

Assign value.

HOPE

Provide reality-based confidence in the future.

FORGIVENESS

Cancel a debt.

CELEBRATION

Acknowledge a win, both cognitively and emotionally.

QUADRANT 3

PROVIDE REALITY

 

CLARIFICATION

Bring order to confusion.

PERSPECTIVE

Offer a different viewpoint.

INSIGHT

Convey a deeper understanding.

FEEDBACK

Give a personal response.

CONFRONTATION

Face someone with an appeal to change.

QUADRANT 4

CALL TO ACTION

 

ADVICE

Recommend an action step.

STRUCTURE

Provide a framework.

CHALLENGE

Strongly recommend a difficult action.

DEVELOPMENT

Create a growth environment.

SERVICE

Guide engagement to giving back.

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